Privacy Policy for Orthotech Supports
1. Introduction
Monisha Enterprises (referred to as “Orthotech Supports,” “we,” “us,” or “our”) is committed to protecting your personal information and ensuring your privacy when you use our website www.orthotechsupports.com. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data. Please read it carefully before using our website or submitting any personal information. We may update this policy periodically to reflect changes in our practices or applicable laws, so we encourage you to review it regularly.
Note: This Privacy Policy applies solely to www.orthotechsupports.com. If you follow links to other websites, please review their privacy policies separately as they may differ from ours.
2. Information We Collect and How We Use It
2.1 Information Collection
When you visit www.orthotechsupports.com, we may collect certain personal information you voluntarily provide, such as:
- Your name
- Contact details (email address, phone number, postal address)
- Company details (if applicable)
- Other information necessary for account registration or order processing
Additionally, when you register or interact with our site, we automatically collect technical data like your IP address, browser type, and cookie data to help improve your experience.
2.2 How We Use Your Information
We use your information to:
- Provide and improve our services and website functionality
- Respond to your inquiries and requests
- Process your orders and manage your account
- Send you important updates, marketing communications, and promotional offers (only with your consent)
- Enhance and personalize your browsing experience on our site
- Collaborate with trusted third-party service providers who assist us in delivering our services (under strict confidentiality agreements)
3. Fairness and Purpose
We collect only the personal data necessary to provide our services and handle it responsibly, in accordance with applicable laws.
4. Sharing and Disclosure of Information
4.1 When We Share Your Data
Orthotech Supports does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:
- Service providers and partners who support our business operations (e.g., website hosting, payment processing, delivery)
- Legal authorities when required by law or to protect our rights
- Potential buyers or partners in the event of a business merger, sale, or reorganization
We require all third parties with whom we share your information to maintain confidentiality and use your data only for the purposes we specify.
4.2 Cross-Border Data Transfers
If your information is transferred outside your country of residence, we will ensure appropriate legal safeguards are in place to protect your privacy.
5. Your Choices and Control
5.1 Consent
By using our website and providing your information, you consent to the collection and use of your personal data as described here. You may withdraw your consent at any time, but this may affect our ability to provide certain services to you.
5.2 Managing Your Information
You have the right to access, correct, update, or request deletion of your personal data. You can also object to certain uses of your data. To make such requests, please contact us using the details in Section 9 below. We will respond to your requests promptly, typically within 30 days.
6. Data Security and Storage
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Access to your data is limited to authorized personnel and trusted service providers bound by confidentiality agreements. While we strive to keep your data secure, please remember that no method of transmission or storage is completely secure.
7. Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our site, remember your preferences, analyze usage, and provide personalized content and advertising. Cookies may be first-party or third-party cookies. Most browsers allow you to control, block, or delete cookies via your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
8. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.
9. Your Rights Under Applicable Laws
9.1 Indian Information Technology (IT) Act, 2000 and Rules
Under Indian data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Object to processing of your personal data in certain circumstances
- Withdraw consent where processing is based on consent
- File a grievance with the appropriate authority if you believe your rights have been violated
9.2 European Union General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate or incomplete data
- Right to erasure (right to be forgotten) in certain circumstances
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the details below.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
Email: care@orthotechsupports.com
Address: #2025 &206, Master Plaza, Sonale, Bhiwandi 421302, Thane, Maharashtra
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice. Your continued use of www.orthotechsupports.com constitutes acceptance of any changes. Please review this page periodically for updates.
